South Africa's customer engagement pioneer
1996. It was the year that DVDs were launched in Japan. The year the number of Internet users topped 10 million. And the year eBay made its debut.
It was a big year for consumer technologies.
We should know. We were there. Because 1996 was also the year that FoneWorx was founded.
Remember Fax2Email? Yip, that was us! As long as there has been an opportunity to engage with South African consumers using the latest technology, we have been there, tapping into the trends and bringing these to SA brands and businesses. Today we're part of the Cognition Group, which is part of the Caxton Group.
Obtained the first premium rated license in South Africa for PR services.
Obtained licenses from MTN, Vodacom and Cell C for SMS/IVR services, and launched the largest independent IVR platform in South Africa.
Appointed the preferred service provider to SABC Mobile.
Appointed the sole service provider to DStv Africa.
Formally launched BizWorx and Fax2Email.
Launched the first Telkom Charity Cup.
Launched first USSD Campaign with Pep on its chat portal. It would go on to be the first of 1000+ USSD campaigns managed by FoneWorx.
Appointed mobile services provider for 8ta.
Appointed the preferred supplier to SAB/ABInBev.
Cognition Channel Incentives is launched.
Huawei signs up as first blue-chip client followed by Defy.
Adopt WhatsApp as an additional channel for clients and their consumers.
Covid 19 strikes.
Launch a new integrated gamification platform.