Customer engagement done right


Competitions

Streamline audited winner selection and winner verification for competitions and promotions with our secure fulfilment solutions. We can also deliver instant airtime and data prizes; digital vouchers and coupons; and physical prizes, as well as safely store prizes for delivery.

  • Winner selection: We use an externally audited Pick a Winner solution to draw winners. This is done in conjunction with our own internal auditors, but can be undertaken with external auditors if necessary.
  • Winner verification: The FoneWorx call centre is trained in winner verification via recorded phone calls following terms and conditions. This service includes collecting required documentation to verify winners.
  • Instant airtime or data prizes: We put these prizes instantly in the hands of customers, no matter where they are in Africa.
  • Voucher or coupons: Digital vouchering is the new way to reward customers en masse without the hassle of delivery. This solution is ideal for sampling and quick rewards, and eliminates many fulfilment costs.
  • Prize storage and delivery: We store and ship physical prizes to winners across South Africa.