• Your brand engagement technology partner 

     

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  • Happy couple with woman holding up smart phone

    Engaged brands use digital competition & fulfilment solutions

     

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  • Happy woman looking at smart phone

    Engage directly with consumers on their mobiles 

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  • Mobile phone showing a game

    Gamification: The customer engagement game changer

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  • hand holding phone scanning a QR code

    QR codes: One of the tools in our customer toolbox

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We don't do boring. We do high-impact customer engagement.

FoneWorx is a full-service customer engagement specialist providing brands, marketers and creative agencies with integrated campaign management solutions.

What does that mean? We connect brands to their customers through high-impact engagement that adds oomph to promotions, excitement to competitions and stand-out appeal to campaigns. We don't do boring!

We’re innovative, imaginative and forward-thinking.

That’s why we were one of South Africa’s first-ever mobile marketing companies. We know what works and what doesn’t, and advise our clients accordingly.

We provide turnkey solutions for advertising, promotional, direct marketing and CRM campaigns across pretty much every digital platform under the rainbow, all fully integrated to wow audiences.

As an accredited wireless application service provider (WASP), we help brands and agencies deliver effective customer engagement through smart, results-driven solutions.

Our services


Mobile

Connect with customers directly on their mobiles through SMS, USSD and WhatsApp. From promotions and information campaigns to interactive engagement, we provide mobile solutions that make it easy to reach your audience.


Chatbots

Automate real-time conversations with intelligent chatbots. From customer queries and competitions to internal communications and lead generation, we create solutions across WhatsApp Business, Facebook Messenger, websites and apps.


Channel incentives & Loyalty

Drive sales and motivate your channel with secure, flexible rewards. RewardWorx makes it easy to manage and deliver incentive programmes for sales teams, resellers, agents and partners - securely and at scale.


Competitions

Take the hassle out of competitions with secure, end-to-end management - from audited winner selection and verification to cash prizes, airtime and data, digital vouchers and physical prize fulfilment.


Web, apps & games

Create engaging digital experiences across web and mobile. From sign-up forms and campaign platforms to gamification, custom web solutions and native apps, we develop technology around your campaign and customer needs.


Bespoke campaigns

Need something different? We create customised customer engagement campaigns that bring together the right technologies, platforms and mechanics to meet your objectives - from a single idea to a fully integrated solution.

Why work with us?

We’re a colourful, creative bunch that really gets the latest tech platforms and how to maximise them for use in impactful campaigns.

To agencies

We’re a reliable outsourced partner with digital platforms (and extra hands!) that enable you to offer your clients even greater media options for new and existing campaigns.

To brands

We’re a specialist digital platform service provider and fulfilment partner capable of enhancing your customer engagement, and helping you to increase both your marketing efforts and your sales.

FoneWorx at a glance

We work the numbers so you don’t have to!

Whether it’s handling one campaign or many, one customer group or dozens, one competition or a fully integrated solution that drives customer engagement on multiple levels, we expertly handle it all.

Check out our numbers

1000+

customers

5000+

campaigns

1 million

fulfilments

1 trillion

interactions

Brands we have worked with

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