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News | Tag: channel

Secure, agile RewardWorx platform meets growing demand for enterprise incentive programmes

August 24 2026 By FoneWorx engagement, channel, incentives, rewards, rewardworx

FoneWorx, whose incentive platform has processed transactions valued at more than R2 billion over the past decade, has launched RewardWorx, a significantly enhanced enterprise incentive platform designed to meet the growing demand for secure, flexible rewards programmes. As incentive programmes become larger, more sophisticated and increasingly targeted by fraud, businesses require platforms that can support complex reward structures while mainta...

The best platforms to use for omnichannel competitions

February 07 2023 By FoneWorx omnichannel, mobile, ussd, whatsapp, facebook messenger, chatbots, competitions, web, apps, games

Contests and competitions are one of the easiest and most effective ways to connect with customers. But gone are the days of cutting out competition entry forms from newspapers and magazines and mailing them off; today there are a plethora of channels marketers can use to encourage consumer participation in competitions and ultimately, high-impact engagement. The two primary competition platforms are on-pack and online. Your marketing objective w...

Black Friday brand benefits: more than just a sales frenzy

November 25 2022 By FoneWorx black friday, competitions, mobile, loyalty programmes, channel incentives

Black Friday is regarded as one of the largest and busiest shopping days in the world, with brands recognising it for its significant sales potential and opportunity to capitalise on the 'official start' of the festive shopping season among consumers. Naturally this offers up several sales-oriented benefits for brands, such as the opportunity to reach lagging sales targets, and clear old stock to make way for new products aimed at Christmas shopp...

Channel incentive programmes are more critical than ever before

September 13 2022 By FoneWorx customer engagement, rewards, channel incentives

Here's how to maximise their potential The proliferation of channel incentive programmes has increased significantly in recent years, as brands look to cut through market clutter and noise to boost their sales, increase their brand awareness and cultivate more relevant consumer relationships. There's no denying the importance of such programmes: global market research company, Forrester, says as much as 73% of all world trade happens through a ch...