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News | Tag: mobile

Record results in FoneWorx's Winter Warriors campaign for Adcock Ingram

October 14 2025 By FoneWorx foneworx campaigns, adcock ingram promotions, loyalty marketing south africa, mobile engagement solutions, successful brand activations, digital rewards campaigns, customer retention tools

What do you get when you combine R300 000 in instant prizes with a fun, easy online game? You get nearly 30 000 South Africans on board actively engaging your brand smack bang in the middle of your most important consumer buying season. How do we know that? Because those were among the key results we recorded in the Winter Warriors campaign we created for Adcock Ingram this past winter. The pharmaceutical company manufactures a range of over-...

Want to boost marketing AND increase sales? You need a USSD campaign!

February 24 2025 By FoneWorx ussd, mobilemarketing

Standing out from the marketing noise is difficult. Engaging your customers and stimulating meaningful interactions with them among that noise is even more difficult. USSD campaigns cut through the clamour to do both. USSD or 'unstructured supplementary service data' is a mobile text service that instantly connects you to your customers in real-time through interactive messaging. It provides mobile users with various options in a menu format, all...

The best platforms to use for omnichannel competitions

February 07 2023 By FoneWorx omnichannel, mobile, ussd, whatsapp, facebook messenger, chatbots, competitions, web, apps, games

Contests and competitions are one of the easiest and most effective ways to connect with customers. But gone are the days of cutting out competition entry forms from newspapers and magazines and mailing them off; today there are a plethora of channels marketers can use to encourage consumer participation in competitions and ultimately, high-impact engagement. The two primary competition platforms are on-pack and online. Your marketing objective w...

Black Friday brand benefits: more than just a sales frenzy

November 25 2022 By FoneWorx black friday, competitions, mobile, loyalty programmes, channel incentives

Black Friday is regarded as one of the largest and busiest shopping days in the world, with brands recognising it for its significant sales potential and opportunity to capitalise on the 'official start' of the festive shopping season among consumers. Naturally this offers up several sales-oriented benefits for brands, such as the opportunity to reach lagging sales targets, and clear old stock to make way for new products aimed at Christmas shopp...

Customer engagement: the only way to boost brands (and revenue) post pandemic

June 28 2022 By FoneWorx customer engagement, chatbots, web app, sms, facebook messenger, whatsapp, mobile, web, competitions

Omnichannel engagement; individualised customer experiences that prioritise privacy; and conversational commerce strategies that connect brands to customers are listed by Forbes as some of the top customer experiences that agile, successful brands should be embracing as they navigate 2022. All these trends have one thing in common - they use the vehicle of customer engagement to elevate the customer experience. This is critical in our post-pandem...

Customer engagement best practice with Carling Black Label Champion Cup

June 28 2022 By FoneWorx ussd, facebook messenger, carling black label cup, mobile, web, competition, customer engagement

How do you get South Africans to vote 3.2 million times in a promotion that simultaneously drives brand awareness, loyalty and product sales? With a highly targeted campaign that remains firmly fixed on engaging and rewarding customers through an integrated mix of mobile, online and Facebook mechanisms, that's how. In 2021, Carling Black Label tasked FoneWorx with building on the momentum of the brand's longstanding Champion Cup competition and e...