We've been busy

We're always finding new ways to inspire brands, marketers and agencies to connect with customers. Browse through our news articles to see what we've been up to lately.

News | Tag: contests

Slow winter sales? Turn up the heat with these seasonal engagement hacks

July 12 2023 By FoneWorx gamification, contests, competitions

It's a fact, winter is slow season. Sales are sluggish, shoppers stay at home, and consumer engagement is all-round a little frosty. But tuning into the energy of winter, and using the season to your advantage, can increase customer engagement and as a result, brand awareness, loyalty and sales. For example, less feet through the door because of poor weather means more time on consumers' hands while they're at home, in a receptive state. Turn thi...

2023's top customer engagement strategies

January 13 2023 By FoneWorx customer engagement, competitions, contests, social media

If the new year has got you all fired up wanting to adopt hot new strategies for reaching and keeping your customers, look no further. We've rounded up the must-have customer engagement strategies for 2023. Personalise the customer experience As much as 80% of consumers* are more likely to purchase what's on offer when brands personalise their experience. Personalisation not only boosts customer satisfaction, but makes brands more memorable and b...