We've been busy

We're always finding new ways to inspire brands, marketers and agencies to connect with customers. Browse through our news articles to see what we've been up to lately.

News | Tag: gamification

Gamification goes mainstream: why you can no longer ignore game-based engagement

June 17 2025 By FoneWorx gamification, marketing, employee engagement, digital tools, ai, productivity, customer loyalty, brand engagement, business strategy, innovation

When you hear the word gamification, what's the first thing that comes to mind - gimmick or a seven-fold increase in organisational profitability? While branded mobile games might have started out as a fun form of customer interaction, today they've gone mainstream and are considered key external and internal engagement drivers, connecting companies' customers and employees to the heart of their businesses and brands. In this new paradigm, gamifi...

Slow winter sales? Turn up the heat with these seasonal engagement hacks

July 12 2023 By FoneWorx gamification, contests, competitions

It's a fact, winter is slow season. Sales are sluggish, shoppers stay at home, and consumer engagement is all-round a little frosty. But tuning into the energy of winter, and using the season to your advantage, can increase customer engagement and as a result, brand awareness, loyalty and sales. For example, less feet through the door because of poor weather means more time on consumers' hands while they're at home, in a receptive state. Turn thi...

Easter eggs - the customer engagement tool that delivers sweet results!

April 04 2023 By FoneWorx easter eggs, competitions, website, gamification, video ads, social media, chatbots

It's the month of egg hunts and indulging in far too much chocolate, but did you know that in marketing, an Easter egg is something entirely different (although it does promise equally sweet returns)? Creatively speaking, Easter eggs are inside jokes, hidden messages or secret features embedded within advertising touchpoints that consumers might, or might not, randomly stumble upon. Easter eggs - so named because you have to hunt for them - are n...

5 reasons why your brand needs gamification

October 18 2022 By FoneWorx customer engagement, online games, gamification, spin to win, spin 'n win, pick a box, scratch 'n win, scratch and win

Do you still have an old, static website? Or maybe you're still using outdated competition mechanics, where customers need to try find your promo packs on 'noisy' store shelves to stand in line to win a prize? While these platforms are still relevant, the way marketers are using them has changed dramatically. Customer engagement is the order of the day, with websites and product packs now doubling up as powerful consumer touchpoints that go beyon...